My book manuscript, Serving Across the Divide, takes readers inside upscale Los Angeles restaurants where two markedly different and highly unequal worlds of work exist, side by side. In the front of the house, white, class-privileged men and women enjoy higher earnings and more visible roles interacting with an affluent clientele, whereas in the back of the house, Latino immigrant men endure low pay and physically demanding labor out of the sight of guests. How do each of these worker groups so predictably arrive at unequal roles within restaurants, and what makes them remain there? The answer to these questions, I argue, lies not just with the actions of management – as is typically argued by labor scholars – but also in symbolic boundaries of exclusion drawn between workers. In detailing how both managerial decisions and coworker dynamics help seal one world of work off from another, this study examines the nature of constraints – and opportunities – that arise from everyday workplace conditions in an increasingly service-based economy.